Welcome to BeautiMe. We value the trust you place in us when you share your personal data. This Privacy Policy outlines how BeautiMe (“we”, “us”, or “our”) collects, uses, maintains, and discloses your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

By accessing our website and purchasing our skincare products, you consent to the processing of your personal data as described in this policy.

1. Collection of Personal Data

We may collect personal data from you when you register on our site, place an order, subscribe to our newsletter, or contact us via social media. The types of data we collect include:

• Identity Data: Name, date of birth (optional).

• Contact Data: Delivery address, billing address, email address, and phone number.

• Transaction Data: Details about payments to and from you, and other details of products you have purchased from us.

• Technical Data: IP address, browser type, and time zone setting (via cookies).

2. Purpose of Collection

We collect and process your personal data for the following purposes:

• Order Fulfillment: To process and deliver your purchases, including our VCOniamide™ and D24 series products.

• Customer Support: To respond to your inquiries or returns requests via our social media channels or WhatsApp.

• Marketing: To send you updates on new skincare launches, promotions, and skin barrier educational content (only if you have opted in).

• Website Improvement: To improve our store layout and user experience based on browsing behavior.

3. Disclosure of Personal Data

We respect your privacy and will never sell your personal data to third parties. However, we may disclose your data to trusted third-party service providers who assist us in operating our business, such as:

• Payment Gateways: To process secure payments (e.g., FPX, Credit Card processors).

• Logistics Partners: Courier services required to deliver your parcel to your doorstep.

• IT Services: Providers who host and maintain our website security.

These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights and are required to keep the information confidential. All sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology.

5. Retention of Data

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights (Access & Correction)

Under the PDPA, you have the right to:

• Request access to the personal data we hold about you.

• Request correction of your personal data if it is inaccurate, incomplete, or outdated.

• Withdraw your consent for us to process your data (e.g., unsubscribe from marketing emails).

To exercise these rights, please contact us via the contact details below.

7. Cookies

Our website uses cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s systems to recognize your browser and capture and remember certain information (like items in your shopping cart).

8. Changes to This Policy

BeautiMe reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at:

BeautiMe Customer Service

• Email: ask@beautime.com.my

• Social Media: Message us directly on Facebook or Instagram.